Deliveries and Returns

We offer Free Shipping on all orders that are above R1000.
Our standard shipping rate is R99 for orders below our free shipping threshold.

Jewellery and other accessories

All jewellery is ready in stock and ready to ship. You will receive an email from The Actual as soon as the items are collected.  Our courier of choice is Courier Guy, who has an excellent tracking system that allows you to follow your parcel all the way to delivery.

Clothing

We try our best to keep stock on hand; sometimes, items sell out, and we will rush to get more into production, which will be communicated to you, and a lead time will be discussed.

Leather jackets are made to order, and a lead time of 5-10 days will apply.

Any custom-made items will also have a lead time which we will let you know.

You will receive an email from The Actual as soon as the items are collected.  Our courier of choice is Courier Guy, which has an excellent tracking system that allows you to track your parcel from pick up to delivery.

Handbags

All leather handbags are handmade to order locally and have a lead time of 7-10 days.

You will receive an email from The Actual as soon as the items are collected.  Our courier of choice is Courier Guy, which has a great tracking system that allows you to follow your parcel until delivery.